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Crystal N.

Spoke to Chris this morning and by this afternoon a technician was at my house. Shane (the technician) was very professional and informative. He went above and beyond to make sure I was satisfied with the work he did. I was very impressed and will definitely call them the next time I have trouble!!

Christopher M.

I called around 8:30 am on a Monday and Nick was at my door within an hour! I had a capacitor that went out and needed to be replaced. It was mid August and that is a terrible time to be without AC. Nick was knowledgeable and took the time to explain the issue. He was very friendly and courteous. Great customer service! I will be using Residential Air LLC for any future HVAC needs!

Tennessee Valley Hangers

Chris was a pleasure to work with! He responds to calls promptly, is on time and courteous. He will be our guy from today and beyond!

Amanda S.

Very professional, on time, knowledgeable, and great service! We just had a brand new unit installed this week just before the rain and cold hits. 10/10 will recommend to everyone! Big thanks to Chris, Kim, and Crew!!

Annabel R.

Great service. Very honest, worked extremely hard to get our HVAC installed before the cold weather came in. Thanks Chris!

Cece B.

Nick and his Assistant Matt came to do routine maintenance on my unit very thorough, they were very professionial. They have done work for me before and always Same Great Job! I tell my friends about their business! The prices are always fair! They are a good team, I feel comfortable with this company! My Air Too”)

A Google Local Guide

Great friendly service, he doesn’t play any games, and reasonably priced! We have had issues with our brand new AC for 2 years, and we had to use another company because of the warranty. That other company kept telling us everything is fine. Now that we’re out of warranty we called Chris at residential air, within a few hours he had our AC up and running better than it’s ever ran before! And was able to fix the wiring mess up the other company did that kept telling us everything was fine… Residential air is the only AC company I trust, period!

Joey H.

Chris (proprietor) personally came to do the repairs. Excellent customer service and dedication to finishing the job. Highly recommend

Vickie U.

Excellent and honest!

Chris Ward and his helper came to my home today to give me a second opinion quote for repairs to my air conditioner.

Mr. Ward was very courteous, not only to me, but also in how he spoke with his helper! They were both very knowledgeable and professional. They were happy to have me observe as they worked to, efficiently and methodically diagnose and then repair my air conditioner unit. Each step along the way, the owner, Chris, explained what they were doing and why.

Their accurate and honest diagnosis and repairs SAVED me between $800 and $1,000 ccompared to other contractor estimates I had recently received.

And the other contractor had almost talked me into buying a new a/c unit which would have cost me significantly more.

I’m very grateful and impressed to find this kind of honesty and excellence in Chris Ward and to see that he is teaching his helpers to deliver the same kind service as well.

If I could give a higher rating, I certainly would!

I will absolutely call on them again, if I ever need heating or air conditioning work again, and it is an honor and privilege to highly recommend them to you.

Katie W.

Our air went out late one evening, and I found Mr. Ward on google the next morning. His reviews were great and well-deserved. He answered when I called, arrived quickly, repaired our HVAC and explained everything as he went. Professional, honest service with fair pricing. I highly recommend.

Dillen D.

I found Ward heating and cooling on Google when I woke up to a warm house and needed help quick! I made one call and talked to Chris, he made time to come out right away. He was thorough, fast, dependable, and has fair pricing. If I have anymore issues, I know I can count on Chris again. Thanks

David C.

Chris has been my AC repair guy for the last 10 years and I would not think about calling anybody else! He explains exactly what is going on and does not charge you an arm and a leg to do the repairs or upgrades. If I ever have questions or concerns about my unit I can call or text him and he is always very helpful! I recommend him to anybody that ever asks for an HVAC repair contact!